The perfect applicant is someone who uplifts the creative experience for our guests. We are looking for someone who will have the personality, patience, and enthusiasm to thrive in this role. Art experience is NOT necessary! 

Studio Associate responsibilities include:

• Greeting, assisting, and serving customers
• Providing accurate information to visitors on products, techniques, pricing, etc.
• Providing clear and easy to follow instructions for visitors of varying experience levels and ages
• Maintaining a clean and organized workspace, including cleaning the studio, tables, and supplies
• Multi-tasking while working the studio floor and assisting guests, including answering phone calls/texts in a friendly and efficient manner and taking table reservations
• Using Square POS and iPads to check out guests and handle cash and credit card transactions accurately and completely
• Wrapping finished customer orders for pick-up
• Processing orders, including matching and contacting finished orders
• Leading and instructing parties for kids and adults in a confident and efficient manner, as assisting with studio events and workshops as needed.
• Putting away inventory and supply orders as they arrive and restocking shelves and supplies as needed.
• Maintaining a clean and professional appearance
• Contributing to the team environment at the studio by learning from and effectively communicating with teammates.

Studio Lead responsibilities (after basic training) include all of the above, as well as:

• Running the studio independently, including opening/closing the studio
• Assessing and prioritizing daily/weekly studio tasks
• Problem solving and positively resolving customer or studio issues
• Assisting with employee training
• Leading events and/or workshops as needed
• Working in the backroom processing orders (glazing and loading kilns). Training provided, no experience necessary. 
• Note: Some Senior Studio Associates may learn clear glazing based on employee interest and studio needs. 

Physical Demands: The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job.

• • Extended time on feet; must stand, walk, or move extended periods of time, often the entirety of the shift (6-8 hrs).
  • Lifting of boxes and/or supplies between 5-50 pounds (inventory, kiln furniture, clay + glaze, etc.)
  • Stretching, twisting and bending to load/unload kilns or clean.
  • Crouching, stooping or kneeling to stock or retrieve pottery/supplies or clean.
  • Climbing and balancing on ladders/step-stools to retrieve pottery/supplies or clean.
  • Fine motor skills to handle pottery, tools, and supplies.
  • Hearing and speaking to exchange information, both in person and by telephone.
  • Specific vision requirements include close & distance vision, peripheral vision and depth perception.
  • Most work is performed inside the studio and at a moderate noise level. Occasionally employees will assist customers outdoors or work with a tools at a higher noise level.
  • Work is also performed in a kiln room with elevated temperatures and using mechanical parts/items (eg: Kilns, Dremel tools, drills).