Employment

Want to Join Our Team?

I get it. We are pretty cool.

Our mission is to provide fun, friendly, and safe opportunities for our community to create and connect. We create happiness!

 

We are always accepting applications and on the lookout for the next amazing team member! If you’d like to help us bring a little creativity and happiness to the world, please read the job description/requirements on this page and complete an application at the link below.

Effective October 2021: We are currently hiring Team Members and Team Leads (18+). Weekend availability is required.

Please note that while we are always accepting applications, we may not be hiring at the exact moment you submit your application. We will contact you by email if you seem to be a good match! No phone calls, please.

Job Overview

Get a glimpse at what is involved in being a member of the TPS Create Crew.

Job Titles: Team Member or Team Lead

Reports to: Team Lead or Assistant Manager

Working Days: Variable, must commit to at least one weekend shift.

Working Hours: Part Time. The average shift is 7 hours.

  • Team Member: Two to three shifts per week
  • Team Lead: Minimum of three shifts per week

The perfect applicant is someone who uplifts the creative experience for our guests. We are looking for someone who will have the personality, patience, and enthusiasm to thrive in this role. Art experience is NOT necessary! 

 

Team Member responsibilities include:

  • Greeting, assisting, and serving customers
  • Providing accurate information to visitors on products, techniques, pricing, etc.
  • Providing clear and easy to follow instructions for visitors of varying experience levels and ages
  • Maintaining a clean and organized workspace, including cleaning the studio, tables, and supplies
  • Multi-tasking while working the studio floor and assisting guests, including answering phone calls/texts in a friendly and efficient manner and taking table reservations
  • Using Square POS and iPads to check out guests and handle cash and credit card transactions accurately and completely
  • Wrapping finished customer orders for pick-up
  • Processing orders, including matching and contacting finished orders
  • Leading and instructing parties and workshops for kids and adults in a confident and efficient manner
  • Putting away inventory and supply orders as they arrive and restocking shelves and supplies as needed.
  • Maintaining a clean and professional appearance
  • Contributing to the team environment at the studio by learning from and effectively communicating with teammates.

Team Lead responsibilities include all of the above, as well as:

  • Running the studio independently, including opening/closing the studio
  • Assessing and prioritizing daily/weekly studio tasks
  • Problem solving and positively resolving customer or studio issues
  • Assisting with employee training
  • Leading events and/or workshops as needed
  • Working in the backroom processing orders (glazing and loading kilns). Training provided, no experience necessary. 

Physical Demands

  • Lifting of boxes and/or supplies between 5-50 pounds
  • Working 6+ hours on your feet
  • Stretching, twisting and bending to load/unload kilns or clean
  • Crouching, stooping or kneeling to stock or retrieve pottery or clean
  • Climbing to retrieve pottery or clean
  • Fine motor skills

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